The consultation hour is intended as an invitation to exchange and discussion, but above all, to listen. Modeled on the minimalist setting of Johanna Dohnal's consultation hours across the country, a table, flowers, and cigarettes are all that's needed to create an inviting atmosphere for this low-threshold form of encounter. That conversation can also be the beginning of a process of change is demonstrated by the legal texts that Johanna Dohnal and her colleagues have implemented.